Last updated: July 6, 2026
DCFShield.com ("we," "us," or "our") operates this website, which provides limited-scope legal consultation services to parents facing California dependency (CPS) proceedings. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or use our services.
Information you provide: When you submit a question through our chat panel, sign up for a membership, or download our checklist, we collect your name, email address, phone number (if provided), and the contents of your message. Any documents you upload are also collected.
Information collected automatically: We use Google Analytics 4 and Google Ads conversion tracking to collect usage data such as pages visited, time on site, referring URLs, and approximate location (city level). We do not collect precise GPS coordinates.
Payment information: Payment processing is handled by Stripe. We do not store your credit card number, CVV, or other sensitive payment details on our servers. Stripe's Privacy Policy governs the handling of that data.
Messages you send through our chat panel are encrypted end-to-end using RSA public-key cryptography. This means only you and the attorney responding to your question can read your message. We cannot read your messages in transit, and the encrypted content is stored in our database in encrypted form.
We do not sell, rent, or trade your personal information. We may share data with:
We use cookies and similar technologies through Google Analytics and Google Ads to understand how visitors use our site and to measure advertising effectiveness. You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.
Under the California Consumer Privacy Act (CCPA), you have the right to:
To exercise any of these rights, contact us at support@dcfshield.com. Note that certain information may be retained as required by the California State Bar's record-keeping rules.
We do not sell your personal information for money. However, we use Google Analytics and Google Ads conversion tracking, which involves sharing limited personal information (such as pages visited and ad interaction data) with Google for advertising and measurement purposes. Under the California Consumer Privacy Act, this may be considered a "sharing" of personal information for cross-context behavioral advertising.
You have the right to opt out of this sharing at any time. To do so, click the "Your Privacy Choices" link at the bottom of any page on this website and enable the "Do Not Sell or Share My Personal Information" setting. Your choice is stored in your browser and applies to this website on this device and browser. We also honor the Global Privacy Control (GPC) browser signal. Opting out does not affect your ability to use our services, and we will not discriminate against you for exercising this right. To exercise any of your other rights described above, contact us at support@dcfshield.com.
We retain your messages and account information for as long as your membership is active and for a period thereafter as required by the California State Bar's rules of professional conduct regarding client file retention.
Our services are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us and we will delete it.
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.
If you have questions about this Privacy Policy, contact us at support@dcfshield.com.